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Alex Coombs

Head of Support

Alex is responsible for the end-to-end management and delivery of all ThirdSpace support services covering service desk, internal IT support, project services, customer product, technology and solution support, and the delivery of managed service contracts.

Despite being a self-confessed ITIL geek and process lover at times, Alex believes that measuring customer experience levels is more important than measuring SLAs.

Prior to starting her current role, Alex spent 13 years working at Virgin Media where she worked in every support and team management role you can think of until she eventually ended up at ThirdSpace as the first employee of the Welsh office.

In her spare time Alex enjoys brandy, peanut M&M’s and shopping, in that order.

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Award-winning solutions Award-winning solutions

Eight-time winner of the Microsoft Partner of the Year Award for Identity Management, Enterprise Mobility, Security and Compliance.

ThirdSpace

Welcome to ThirdSpace, the new home (and new name) for Oxford Computer Group UK.

Oxford Computer Group UK officially rebranded as ThirdSpace in the UK on 16 October. This rebrand reflects our broadening identity and security solutions, as working practices extend from the office and home into working flexibly and collaboratively from anywhere – Your "ThirdSpace".

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