Alex is responsible for the end-to-end management and delivery of all ThirdSpace support services covering service desk, internal IT support, project services, customer product, technology and solution support, and the delivery of managed service contracts.
Despite being a self-confessed ITIL geek and process lover at times, Alex believes that measuring customer experience levels is more important than measuring SLAs.
Prior to starting her current role, Alex spent 13 years working at Virgin Media where she worked in every support and team management role you can think of until she eventually ended up at ThirdSpace as the first employee of the Welsh office.
In her spare time Alex enjoys brandy, peanut M&M’s and shopping, in that order.View all our people
Eight-time winner of the Microsoft Partner of the Year Award for Identity Management, Enterprise Mobility, and Security and Compliance.
You are seeing this because you are using a browser that is not supported. The ThirdSpace website is built using modern technology and standards. We recommend upgrading your browser with one of the following to properly view our website:Windows
Please note that this is not an exhaustive list of browsers. We also do not intend to recommend a particular manufacturer's browser over another's; only to suggest upgrading to a browser version that is compliant with current standards to give you the best and most secure browsing experience.