Our support team are central to everything we do and become SMEs in their field. You will be responsible for the operational support of multiple customer Microsoft-based solutions and applications with a key focus on cloud security and enterprise mobility.
You will take ownership of dealing with incoming requests working towards 100% fix rate without escalation, get your teeth into complex and detailed tasks and work with core projects in the business also supporting the internal IT teams.
It goes without saying you will be passionate about cloud and security technologies and must have some exposure to Azure and its components and Office 365 either in a commercial setting or self-taught.
Whether you are a graduate, school leaver, self-professed geek or seeking your next IT challenge you must have a natural curiosity for problem solving and love what you do.
Alex Coombs: our Support Manager who has been with us from the start. Alex has a background in support and service desk management for some major technology firms and she will be there to support and guide you during your development with us.
Mathew Richards: our Head of Mobility and Security Solutions always sees it as priority to develop our team. As an ex-Microsoft employee, and having been with us for five years, he has a wealth of experience you can learn so much from!
We have a simple application process with no headaches so send us your profile or CV to firstname.lastname@example.org with the subject line referencing the role and we will be in touch, or simply give our Recruiter a call for a confidential chat.
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Eight-time winner of the Microsoft Partner of the Year Award for Identity Management, Enterprise Mobility, and Security and Compliance.
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