ThirdSpace ThirdSpace
ThirdSpace
Close 0 Reset Search Run Search What are you looking for? Type at least three characters to search. Filter Search Results
  • All Content
  • Blog
  • Case Studies
  • Event
  • Resources
  • News
  • Careers
  • Access Centre
  • Technologies
  • Workshops
  • Solutions
  • People
Load more
Permanent

Technical Support Analyst

Location
Cwmbran (with flexibility) 
Salary
£24,000 – £28,000 + benefits 

Role overview

Our support team are central to everything we do and become SMEs in their field. You will be responsible for the operational support of multiple customer Microsoft-based solutions and applications with a key focus on cloud security and enterprise mobility.

You will take ownership of dealing with incoming requests working towards 100% fix rate without escalation, get your teeth into complex and detailed tasks and work with core projects in the business also supporting the internal IT teams.

It goes without saying you will be passionate about cloud and security technologies and must have some exposure to Azure and its components and Office 365 either in a commercial setting or self-taught.

Whether you are a graduate, school leaver, self-professed geek or seeking your next IT challenge you must have a natural curiosity for problem solving and love what you do.

 

Who will you be working with?

Alex Coombs: our Support Manager who has been with us from the start. Alex has a background in support and service desk management for some major technology firms and she will be there to support and guide you during your development with us.

Mathew Richards: our Head of Mobility and Security Solutions always sees it as priority to develop our team. As an ex-Microsoft employee, and having been with us for five years, he has a wealth of experience you can learn so much from!

 

Sound like you?

We have a simple application process with no headaches so send us your profile or CV to supportcareers@thirdspace.net with the subject line referencing the role and we will be in touch, or simply give our Recruiter a call for a confidential chat.

Careers

Be part of an industry leader.

See More
Our People

Our people are central to everything we do.

See More

Recent News Stories

View All
 
Award-winning solutions Award-winning solutions

Eight-time winner of the Microsoft Partner of the Year Award for Identity Management, Enterprise Mobility, Security and Compliance.

ThirdSpace

Welcome to ThirdSpace, the new home (and new name) for Oxford Computer Group UK.

Oxford Computer Group UK officially rebranded as ThirdSpace in the UK on 16 October. This rebrand reflects our broadening identity and security solutions, as working practices extend from the office and home into working flexibly and collaboratively from anywhere – Your "ThirdSpace".

Continue to ThirdSpace
ThirdSpace Please upgrade your browser

You are seeing this because you are using a browser that is not supported. The ThirdSpace website is built using modern technology and standards. We recommend upgrading your browser with one of the following to properly view our website:

Windows Mac

Please note that this is not an exhaustive list of browsers. We also do not intend to recommend a particular manufacturer's browser over another's; only to suggest upgrading to a browser version that is compliant with current standards to give you the best and most secure browsing experience.