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Privacy Policy: Clients

This privacy notice is for clients of ThirdSpace. It describes how ThirdSpace collects and processes personal data in providing services to its clients.

We keep this Privacy Notice under review and will reflect any updates or changes to practice within this Privacy Notice. This Notice was last updated on 21 May 2021.

ThirdSpace is a provider of business-to-business services, and has a legitimate interest in collecting, holding and processing information from its clients in providing those services. It does not transact with consumers and does not collect personal data about individuals in their private capacity. The personal data it does collect and process is to facilitate interaction between businesses for their mutual benefit and is not used to contact individuals or otherwise processed except insofar as it is relevant and necessary for that purpose.

Why do we process your personal data?

ThirdSpace collects personal data about you in pursuit of its legitimate interests. For example, the Company processes your personal data in order to be able to contact you and communicate about the progress of the services it provides.

Note that where you fail to provide personal information, or restrict its use by us, we may be unable to satisfy the requirements set out above.

If, in the future, we intend to process your personal data other than for the purposes outlined above, we will provide you with information on that purpose and any other relevant information.

What personal data do we process?

The information held about you is likely to include:

  • Your name
  • Your company email address
  • Your company telephone number
  • Your company postal address
  • Your job title

ThirdSpace works with its clients to implement, and to advise on the implementation of, technology. A client may then use that technology to process the personal data of its employees. However, ThirdSpace only processes the personal data set out above. Where relevant, the client acts as both data controller and data processor in respect of its employees’ personal data that may be subject to the technology that ThirdSpace helps to implement.

Who do we share your personal data with?

ThirdSpace will share the personal data set out above internally as it sees fit to service its clients most effectively and efficiently. It may also share that data with sub-contractors. These sub-contractors are bound by equivalent obligations as to confidentiality and privacy as the client requires of ThirdSpace.

ThirdSpace does not transfer any personal data outside the EEA.

ThirdSpace does not carry out any automated decision-making in respect of the personal data it holds.

How long do we keep your personal data for?

We will retain your personal information for as long as we consider there is value to you and to us of maintaining contact, unless you ask us to delete sooner.

Your rights

Given the limited nature of the personal data held by ThirdSpace, and the business nature of the interaction that it facilitates, ThirdSpace would not normally expect to hold personal data of its clients that would pose a risk to any individual’s rights or freedoms.

Nevertheless, clients have a number of rights with regard to their personal data, and are entitled to request:

  • A copy of the personal data that we hold about you.
  • The correction or deletion of your personal data.
  • The suspension or pausing of the processing of your personal data, if, for example, it is wrong and needs to be changed.

Please note that business data would not fall within the scope of such request.

You have the right to make a complaint to the Information Commissioner’s Office (ICO) if you believe that we have not complied with the requirements of the GDPR or DPA with regard to your personal data. The ICO helpline number is 0303 123 1113.

Contact details and further information

If you have any questions about the personal data that the Company holds about you, or what it is used for, or anything else about this Privacy Notice, then you should contact our Data Protection Officer, Jacques Fourie at:

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