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Customer Identity and Access Management Solutions

A robust CIAM solution will deliver a seamless and secure customer experience across your online services.

In a multi-channel, always-connected world, consumers expect simplicity. But as security breaches become ubiquitous, they also demand protection. Customer identity management holds the key.

  • Control and simplify access to your organisation’s applications and services.
  • Stay compliant and demonstrate commitment to data privacy.
  • Free-up resources otherwise spent on password management.

Your customers expect seamless registration and login processes – it’s an important part of the overall brand experience. At the same time, cyber threats are prevalent – and there’s an intense global focus on data privacy and security.

At ThirdSpace, we understand it’s a delicate balancing act. We’ve worked with some of the UK’s largest organisations to deliver tailor-made solutions that enable a smooth, safe and intuitive experience across all public-facing channels.

A comprehensive customer identity solution

Our bespoke solutions are created with the complete customer journey in mind, underpinned by your specific security, access and data requirements.

Our solutions take care of:

Access

Ensure your customers have frictionless access to services and resources when they need it.

Authentication

Remove the need for multiple usernames and passwords and improve satisfaction and security.

Platform integration

Stay on-brand and ensure a seamless integration with your company’s apps and systems.

See Azure AD B2C in action

Build online customer login and authentication experiences that delight. Watch this on-demand webinar and:

  • Learn how to implement and customise multi-factor authentication (MFA)
  • Learn how Azure AD B2C supports GDPR data requests and compliance
Watch now

Brand loyalty – it needs protecting

With a CIAM solution from ThirdSpace, you can guard against dwindling engagement and ensure your organisation meets demanding legislation.

We can help you:

Enhance security

Multi-factor authentication (MFA) ensures secure user log-ins.

Achieve satisfaction

Simplified sign-ups and social media sign-ins create happy customers.

Free-up resources

Self-service password reset (SSPR) removes administration burden from your team.

Lower costs

Cloud-based to reduce the need for expensive on-site hardware – and scale easily to your needs.

Remain compliant

We can manage your auditing capabilities, exception reporting and API access.

Futureproof protection

Leverage Microsoft’s expertise and analyse threats around the clock.

Leading Microsoft technology

We leverage Microsoft technology to create seamless, protected experiences for your customers.

Azure AD B2C is an extension of Microsoft’s leading identity platform, Azure Active Directory. It’s designed to facilitate consumer engagement by simplifying access (including the option to use existing social accounts such as Facebook). Crucially, it allows you to configure the user journey, adding extra layers of protection for more sensitive data.

Learn more about Azure AD B2C

Your organisation transformed

We work closely with our clients to understand their requirements and ensure they truly capitalise on the opportunities new technology brings. We cover:

Assess and Envision

Identify critical gaps and key challenges within your organisation - and envision the future.

Assess and Envision

See the potential for your organisation – and have no doubts about what it will take to get there.

Using unique assessment models and interactive sessions, we’ll evaluate your current state, identify gaps and critical issues – and make recommendations for staged improvements aligned to your organisation’s objectives.

This is an opportunity to really understand your future success drivers, to educate your key stakeholders, and to explore the benefits and opportunities offered by the latest technologies.

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Plan and Design

Plan and design an innovative solution to overcome key challenges and realise your biggest opportunities.

Plan and Design

Our experts will work closely with your team to plan and design a cutting-edge solution that delivers measurable returns.

Using the latest tools, we’ll clearly map out how the solution meets your IT and business priorities – ensuring the solution delivers flexibility and agility for your organisation both now and in the future.

For peace of mind, we can offer pilots and proof-of-concepts to demonstrate the solution’s viability – and we’ll take every step to ensure your project considers and mitigates potential risks before resources are committed.

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Deploy and Enable

Launch and integrate your new solution with confidence that there won’t be any nasty surprises.

Deploy and Enable

Our experts have a wealth of experience deploying even the most complex of solutions – working in a collaborative and inclusive fashion at every stage.

We’ve delivered thousands of enterprise-grade systems, technologies and solutions. Every project has experienced and technically accredited consultants whose only goal is to ensure the customer’s specific requirements are satisfied.

Using proven and tested methods, we can assure you that the installation, configuration and activation process will be as seamless as possible. And we’ll deliver on time, on budget, and with minimal disruption to your business’s current operations, so you can get on with achieving your organisation’s goals.

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Support and Manage

Control costs, ensure your solution is running efficiently and avoid unnecessary risks.

Support and Manage

With our experienced and accredited Microsoft experts, you’ll be in a safe pair of hands – reducing risk and distractions for your team, so they can focus on the most critical IT projects.

We offer a range of flexible support options across the Microsoft technology stack. Your package could include regular health checks and incident management; 24/7 on-call support for critical incidents; real-time monitoring and alerts for potential issues; and expert reviews with our experienced architects.

Learn more
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Business Transformation

Ensure your solution is a success. Put people at the heart of your project and mitigate risks common to failed technology adoption and poor ROI.

Business Transformation

From the CEO to the end user, we’ll help you drive true solution adoption across your entire organisation – ensuring there are clear lines of communication at every stage and you can articulate new ways of working. Crucially, you’ll gain the support and buy-in of key stakeholders who can make or break your project.

We offer a range of services to suit your stage of the journey, which could include strategy workshops, training guides and resources, and ongoing reporting and analytics to evaluate adoption success.

Learn more
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ThirdSpace's consultants worked closely with our team throughout the process. They have always been very responsive to our needs. They’re flexible and extremely knowledgeable.

RSA Group

Without question the best out there. They provide a very well rounded and detailed service from initial consultation to implementation, project management and training, and offer quality guidance and advice at every step.

Programme Manager Hampshire Constabulary

We’re now doing a lot less manual processing which has freed up resources. And we deliver a faster and far more reliable service to our end users.

Staffordshire University

Case studies

Fully comprehensive: Using Azure AD B2C to deliver a seamless and secure customer experience for a leading UK insurer

Read More

No smoke without single sign-on: International retail business improves UX with Azure AD B2C

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Insurance company builds secure and compliant customer login experiences

Read More

How do you score on CIAM? Get your free report today!

Our online scorecard takes a couple of minutes and will provide:

  • An understanding of how your business is performing now
  • Clear advice from our experts to help you improve your position
Get my report

Get in touch

We'd love to hear from you! Our friendly team can be reached Monday through Friday, from 9am to 5pm.

Contact Us
Award-winning solutions Award-winning solutions

Eight-time winner of the Microsoft Partner of the Year Award for Identity Management, Enterprise Mobility, and Security and Compliance.

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