Customer Identity and Access Management

A seamless and secure customer experience across your online services.

In a multi-channel, always-connected world it’s vital that your sign-up and sign-in processes are frictionless, or you risk losing increasingly important brand engagement. Your business needs a robust customer identity and access management (CIAM) solution.

ThirdSpace understands that providing this function to your customers can be challenging, especially in a time when security breaches are prevalent and there’s an intense global focus on data privacy and security.

Our solutions allow for a smooth, safe and intuitive login experience across channels, tailor made to your requirements.

Our approach

Our bespoke solutions are created with the complete customer journey in mind, underpinned by your specific security, access and data requirements.

We can help:

Implement future proof protection

Leverage Microsoft’s expertise and analyse threats around the clock.

Enhance security

Multi-factor authentication (MFA) ensures secure log-ins.

Improve customer satisfaction

Simplified signups and social media sign-ins create happy customers.

Free-up resources

Focus on the important issues with self-service password resets (SSPR).

Lower costs

Our cloud-based solutions are scalable and reliable, and reduce the need for expensive on-site hardware.

Support compliance

We can manage your auditing capabilities, exception reporting and API access.

Leading technology

We leverage Microsoft technology to create seamless, protected experiences for your customers.

Azure AD B2C is an extension of Microsoft’s leading identity platform, Azure Active Directory. It’s designed to facilitate consumer engagement by simplifying access, including the option to use existing social accounts such as Facebook. Crucially, it allows you to configure the user journey, adding extra layers of protection for more sensitive data.

Simplify customer access for maximum engagement

Data privacy is under constant global scrutiny, and consumers are rightly concerned about their online security. But at the same time, they’re frustrated by complicated signup processes and the need to remember multiple passwords and login credentials.

Our CIAM solutions address all of these issues, while delivering maximum value to your business. Resources no longer need to be funnelled into forgotten password management and unnecessary hardware upgrades, nor do you need to risk insecure transactions, or spend time tackling legislative demands.

ThirdSpace offers a seamless and secure CIAM experience, keeping your users safe and satisfied, while protecting you from the business risks associated with non-compliance, data breaches and dwindling engagement.

A business relies on its customers – our knowledge and expertise can help keep yours happy.

ThirdSpace's consultants worked closely with our team throughout the process. They have always been very responsive to our needs. They’re flexible and extremely knowledgeable.
RSA Group

Skilled and professional staff who add to the level of assurance we need.
Hampshire Constabulary

Excellent product knowledge, as you would expect, but on top of this they demonstrated their ability to translate this to our environment and exercised a great deal of flexibility in delivering the solution we needed.
Yodel Delivery Network

We’re now doing a lot less manual processing which has freed up resources. And we deliver a faster and far more reliable service to our end users.
Staffordshire University

Without question the best out there. They provide a very well rounded and detailed service from initial consultation to implementation, project management and training, and offer quality guidance and advice at every step.
Programme Manager Hampshire Constabulary