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Customer Identity and Access Management Solutions

A robust CIAM solution will deliver a seamless and secure customer experience across your online services.

In a multi-channel, always-connected world, consumers expect simplicity. But as security breaches become ubiquitous, they also demand protection. Customer identity management holds the key.

  • Control and simplify access to your organisation’s applications and services.
  • Stay compliant and demonstrate commitment to data privacy.
  • Free-up resources otherwise spent on password management.

Your customers expect seamless registration and login processes – it’s an important part of the overall brand experience. At the same time, cyber threats are prevalent – and there’s an intense global focus on data privacy and security.

At ThirdSpace, we understand it’s a delicate balancing act. We’ve worked with some of the UK’s largest organisations to deliver tailor-made solutions that enable a smooth, safe and intuitive experience across all public-facing channels.

Watch now – The magic behind external identity management

Watch now – The magic behind external identity management

Transform the way you provide access to your customers, partners and suppliers. Watch on-demand and learn:

  • The key differences between Azure AD B2B and B2C
  • How to sign in any user from your identity provider of choice
  • Which works best for you – B2B, B2C or a hybrid approach
Watch now

A comprehensive customer identity solution

Our bespoke solutions are created with the complete customer journey in mind, underpinned by your specific security, access and data requirements.

Our solutions take care of:


Ensure your customers have frictionless access to services and resources when they need it.


Remove the need for multiple usernames and passwords and improve satisfaction and security.

Platform integration

Stay on-brand and ensure a seamless integration with your company’s apps and systems.

We have engaged with ThirdSpace on a number of key projects in the IAM space. They have greatly increased the pace at which we’ve been able to adopt new technologies, both in terms of deployment and business transformation services.

Jonathan James Security Officer Welsh Water

ThirdSpace's consultants worked closely with our team throughout the process. They have always been very responsive to our needs. They’re flexible and extremely knowledgeable.

RSA Group

Without question the best out there. They provide a very well rounded and detailed service from initial consultation to implementation, project management and training, and offer quality guidance and advice at every step.

Programme Manager Hampshire Constabulary

Brand loyalty – it needs protecting

With a CIAM solution from ThirdSpace, you can guard against dwindling engagement and ensure your organisation meets demanding legislation.

We can help you:

Enhance security

Multi-factor authentication (MFA) ensures secure user log-ins.

Achieve satisfaction

Simplified sign-ups and social media sign-ins create happy customers.

Free-up resources

Self-service password reset (SSPR) removes administration burden from your team.

Lower costs

Cloud-based to reduce the need for expensive on-site hardware – and scale easily to your needs.

Remain compliant

We can manage your auditing capabilities, exception reporting and API access.

Futureproof protection

Leverage Microsoft’s expertise and analyse threats around the clock.

Learn more about Azure AD B2C

Azure AD B2C

We leverage Microsoft technology to create seamless, protected experiences for your customers.

Azure AD B2C is an extension of Microsoft’s leading identity platform, Azure Active Directory. It’s designed to facilitate consumer engagement by simplifying access (including the option to use existing social accounts such as Facebook). Crucially, it allows you to configure the user journey, adding extra layers of protection for more sensitive data.

Learn more about Azure AD B2C

Case studies

A free-flowing and secure customer experience for a national water company

Read More

Fully comprehensive: Using Azure AD B2C to deliver a seamless and secure customer experience for a leading UK insurer

Read More

No smoke without single sign-on: International retail business improves UX with Azure AD B2C

Read More

The magic behind external identity management

Watch and learn how to transform the way you provide customer and partner access.

Watch now

Need some help?

Send us your questions or feedback.

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Award-winning solutions Award-winning solutions

Eight-time winner of the Microsoft Partner of the Year Award for Identity Management, Enterprise Mobility, and Security and Compliance.

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