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Customer Identity and Access Management Solutions

A robust CIAM solution will deliver a seamless and secure customer experience across your online services.

In a multi-channel, always-connected world, consumers expect simplicity. But as security breaches become ubiquitous, they also demand protection. Customer identity management holds the key.

  • Control and simplify access to your organisation’s applications and services.
  • Stay compliant and demonstrate commitment to data privacy.
  • Free-up resources otherwise spent on password management.

Your customers expect seamless registration and login processes – it’s an important part of the overall brand experience. At the same time, cyber threats are prevalent – and there’s an intense global focus on data privacy and security.

At ThirdSpace, we understand it’s a delicate balancing act. We’ve worked with some of the UK’s largest organisations to deliver tailor-made solutions that enable a smooth, safe and intuitive experience across all public-facing channels.

A comprehensive customer identity solution

Our bespoke solutions are created with the complete customer journey in mind, underpinned by your specific security, access and data requirements.

Our solutions take care of:


Ensure your customers have frictionless access to services and resources when they need it.


Remove the need for multiple usernames and passwords and improve satisfaction and security.

Platform integration

Stay on-brand and ensure a seamless integration with your company’s apps and systems.

See Azure AD B2C in action

Build online customer login and authentication experiences that delight. Watch this on-demand webinar and:

  • Learn how to implement and customise multi-factor authentication (MFA)
  • Learn how Azure AD B2C supports GDPR data requests and compliance
Watch now

Brand loyalty – it needs protecting

With a CIAM solution from ThirdSpace, you can guard against dwindling engagement and ensure your organisation meets demanding legislation.

We can help you:

Enhance security

Multi-factor authentication (MFA) ensures secure user log-ins.

Achieve satisfaction

Simplified sign-ups and social media sign-ins create happy customers.

Free-up resources

Self-service password reset (SSPR) removes administration burden from your team.

Lower costs

Cloud-based to reduce the need for expensive on-site hardware – and scale easily to your needs.

Remain compliant

We can manage your auditing capabilities, exception reporting and API access.

Futureproof protection

Leverage Microsoft’s expertise and analyse threats around the clock.

Leading Microsoft technology

We leverage Microsoft technology to create seamless, protected experiences for your customers.

Azure AD B2C is an extension of Microsoft’s leading identity platform, Azure Active Directory. It’s designed to facilitate consumer engagement by simplifying access (including the option to use existing social accounts such as Facebook). Crucially, it allows you to configure the user journey, adding extra layers of protection for more sensitive data.

Learn more about Azure AD B2C

Your organisation transformed

We work closely with our clients to understand their requirements and ensure they truly capitalise on the opportunities new technology brings.


We’ll identify your key business drivers, critical gaps and challenges - and help you envision your future potential.

Learn more about our free half-day envisioning workshops.


We’ll work closely with your team to test and build an innovative solution tailored to your organisation’s needs.


We’ll deliver on time and within budget – and support you in ensuring successful adoption within your business.


We offer ongoing support packages to reduce administration costs, mitigate risks and keep your solution healthy.

Learn more about our support options.

ThirdSpace's consultants worked closely with our team throughout the process. They have always been very responsive to our needs. They’re flexible and extremely knowledgeable.

RSA Group

Without question the best out there. They provide a very well rounded and detailed service from initial consultation to implementation, project management and training, and offer quality guidance and advice at every step.

Programme Manager Hampshire Constabulary

We’re now doing a lot less manual processing which has freed up resources. And we deliver a faster and far more reliable service to our end users.

Staffordshire University

Case studies

No smoke without single sign-on: International retail business improves UX with Azure AD B2C

Read More

Insurance company builds secure and compliant customer login experiences

Read More

How do score on CIAM? Get your free report today!

Our online scorecard takes a couple of minutes and will provide:

  • An understanding of how your business is performing now
  • Clear advice from our experts to help you improve your position
Get my report
Request Vision Call  

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Award-winning solutions Award-winning solutions

Eight-time winner of the Microsoft Partner of the Year Award for Identity Management, Enterprise Mobility, and Security and Compliance.

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